Data Protection Policy

Protecting Your Privacy 997bet's Ongoing Commitment

Your personal data matters to us. Learn about 997bet's Privacy Policy and rest assured that every piece of your information is stored with the highest level of security.

Last Updated: January 2026

Securing Your Data 6 Core Principles

997bet follows international standards in technology and policy to protect your privacy.

SSL Encryption

All your data is protected with 256-bit SSL encryption. No one can read or steal your information while it is being transmitted.

No Sale of Personal Data

Your personal data is never sold to third parties. 997bet strictly adheres to its data privacy policy.

Secure Data Storage

Your data is stored on secure servers under 24/7 monitoring, with regular backups and firewall protection in place.

Right to Data Portability

You can request to update, correct, or delete your data at any time. You have full control over your information.

Cookie Transparency

We are fully transparent about which cookies are used and why. You can disable non-essential cookies at any time.

Marketing Opt-Out

If you no longer wish to receive promotional emails or messages, you can opt out at any time. We respect your preferences.


1. Introduction

Welcome to 997bet. This Privacy Policy explains what information we collect when you use the 997bet platform, how we use it, and the measures we take to protect your privacy.

997bet believes your personal data belongs to you. We collect only what is necessary and protect it with the highest level of security. This Privacy Policy applies to our website, mobile app, and all services.

Important: By using 997bet's services, you are considered to have accepted this Privacy Policy. Please read it in full before creating an account.

2. What Information We Collect

Various types of information are collected when you create an account and use 997bet's services. These fall into three main categories:

Personally Identifiable Information

Name, date of birth, email address, phone number, residential address, and National ID or passport number provided at registration. This also includes selfies or ID document images required for KYC verification.

Financial Information

Deposit and withdrawal transaction history, and payment method details (bKash, Nagad, Rocket). We do not store full payment card numbers — only the last four digits are retained.

Technical & Behavioral Data

We automatically collect your IP address, browser type, device ID, operating system, time spent on the site, pages visited, and games played. This data is used to improve service quality.

The table below provides a summary of the data types we collect and the purposes for which they are used:

Data Type Collection Method Core Purpose
Name & Contact Details Registration Form Account Creation & Communication
National ID Card KYC Upload Identity Verification & Age Confirmation
Transaction History Automatic Payment Processing & Fraud Prevention
IP & Device Automatic Security & User Experience
Gaming Activity Automatic Responsible Gaming Monitoring
Cookie Data Browser Session Management & Preference Storage

3. How We Use Your Information

997bet uses collected data only for specific, legitimate purposes. Every use case is clearly outlined in our Privacy Policy. Your information may be used for the following purposes:

  • Account Management: To create, verify, and manage your account.
  • Payment Processing: To process deposit and withdrawal transactions.
  • Legal Compliance: To meet KYC, AML, and other legal compliance requirements.
  • Fraud & Anti-Cheat Prevention: To detect and prevent suspicious activity.
  • Customer Support: To resolve your questions and complaints quickly.
  • Responsible Gaming: To monitor gaming behavior and provide support to at-risk players.
  • Service Improvement: To understand user preferences and improve the platform.
  • Promotional Communications: To inform you about offers and bonuses, with your consent.

Please Note: Your data is never sold or shared with advertising companies. Promotional messages are only sent with your consent.

4. Data Sharing & Third Parties

997bet does not sell your personal data to third parties. However, limited information may be shared with trusted partners in specific circumstances:

  • Payment Processors: bKash, Nagad, Rocket, and other payment gateways receive only the information necessary to complete transactions.
  • Identity Verification Service: With trusted identity verification agencies for KYC validation.
  • Legal Authorities: To government agencies when required by court order or lawful investigation.
  • Security Partners: Shared with fraud detection agencies solely for the analysis of high-risk transactions.

Before sharing data in any of the above cases, we verify that the relevant party follows the same privacy standards we do. They are not permitted to use your data beyond what is agreed upon.

5. Data Security Measures

997bet uses world-class security technology to protect your privacy. Our security framework operates on the following layers:

Transmission Security

TLS 1.3 and 256-bit SSL encryption. All data is fully encrypted in transit, both sent and received.

Storage Security

AES-256 encrypted database, regular backups, and multi-layer firewall protection.

24/7 Monitoring

Automated threat detection systems backed by a round-the-clock cybersecurity team.

Access Control

Two-factor authentication (2FA), role-based access control, and strict password policies.

While 997bet maintains the highest security standards, you are responsible for keeping your password strong and confidential. If you notice any suspicious activity, contact our support team right away.

Security Tips: Always use a strong password, enable 2-factor authentication, and avoid logging in on public Wi-Fi.

6. Cookie Policy

997bet uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: Remembers your language preference, theme settings, and similar choices.
  • Analytics Cookies: To understand which parts of the site are used most. This data does not personally identify you.
  • Marketing Cookies: To show you relevant offers based on your interests — only with your consent.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may limit access to certain features of the platform.

7. Your Data Rights

Under 997bet's Privacy Policy, you have the following rights. To exercise any of these rights, please contact our support team:

Right to Access

You can request to know what information we hold about you. A complete response will be provided within 30 days.

Right to Rectification

If your profile contains incorrect or outdated information, you can request a correction at any time.

Right to Erasure

After closing your account, you may request deletion of any data we are not legally required to retain.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

Please note that certain data must be retained for a set period to meet legal obligations, such as AML or KYC record-keeping requirements. In such cases, a deletion request may not be fully actionable.

8. Data Retention Period

997bet does not store your data indefinitely. Each type of information has a defined retention period:

  • Account Information: For the full duration your account is active, and for 5 years after closure.
  • Financial Transaction Records: A minimum of 7 years as required by legal obligations.
  • KYC Documents: Up to 5 years after account closure.
  • Customer Support Communications: Up to 3 years after last contact.
  • Cookie & Session Data: Upon session end, or up to 1 year maximum.
  • Marketing Preferences: Until you opt out or your account is closed.

Once the specified retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9. Protection of Minors' Data

997bet strictly prohibits anyone under 18 from registering or using its services. We never knowingly collect or process data from minors.

A Note for Parents: If you discover that your child has created an account on 997bet, please notify our support team immediately. We will promptly close the account and erase all associated data.

An age verification process is carried out at registration. Each user's age is confirmed through KYC verification.

10. Policy Changes

997bet reserves the right to update this Privacy Policy as needed. If significant changes are made, you will be notified in the following ways:

  • A notification will be sent to your registered email address.
  • A pop-up notification will be displayed when you log in to the platform.
  • The "Last Updated" date at the top of this page will be revised.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

11. Contact

For any questions, complaints, or requests regarding our Privacy Policy, please contact our Data Protection team:

Response Time
Within 72 Business Hours
Live Chat
Available 24/7
Subject
Privacy Request

We take every request seriously and do our best to resolve it as quickly as possible. Your privacy is our priority.


Privacy Policy FAQ

Answers to the most frequently asked questions about our Privacy Policy.

No, 997bet never sells your personal information to third parties. Limited data may be shared with trusted partners solely for payment processing and legal compliance — and only under strict confidentiality agreements.

Yes, you may request deletion of your data at any time. However, information subject to legal obligations (such as financial transaction records) must be retained for a specified period. All other data will be deleted within 30 days.

Your payment information is secured with 256-bit SSL encryption. Full card numbers and bank account details are never stored on our servers. Only the information required to process a transaction is sent to the payment gateway, fully encrypted.

Every promotional email includes an "Unsubscribe" or "Opt-Out" link at the bottom. Clicking it will immediately stop all marketing communications. You can also update your notification preferences from your account settings.

Contact our 24/7 support team immediately. We will promptly suspend your account and launch a security investigation. Once your identity is verified, we will assist you in recovering your account.

Disabling essential cookies may cause login sessions and certain core features to stop working properly. Turning off analytics and marketing cookies, however, has no impact on the site's core functionality. You can manage specific cookie types through your browser settings.

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SSL Secured Data Encrypted KYC Verified 24/7 Support

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